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French Language Services

Health Sciences North is a fully designated agency under the French Language Services Act (FLSA). This means that we will be proactive in offering services in your preferred official language – from first contact and throughout your healthcare journey. We are committed to this through our key goal of social accountability under our 2019-24 Strategic Plan.

  • Availability of French-speaking staff in all direct patient care services
  • Simultaneous publication of all news and social media in English and French
  • Availability of patient forms and educational material in both languages
  • Resolution of patient complaints related to FLS in a timely manner

If you would like to share details of your experience at HSN, please reach out to our Patient Relations Office.


All complaints will be forwarded to our Patient Relations office. For more information, please visit the Patient Relations webpage.

Contact Us

Health Sciences North
Ramsey Lake Health Centre
41 Ramsey Lake Road
Sudbury, Ontario, P3E 5J1

Phone: 705-523-7100