In accordance with the Excellent Care for All Act, 2010, Health Sciences North would like to ensure our patients, families, visitors and community partners have ease of access to share compliments, suggestions and complaints.
Patient Experience Survey
Please note: If you are providing feedback for someone other than yourself, HSN must have consent from the patient (or their parent/guardian) before disclosing any information to a third party. If the patient is not capable of providing consent, we will require consent from the patient’s Substitute Decision Maker (SDM).
We will explain the process to you and obtain information related to your issue or concern from you. If you are not the patient, we will also explain how the privacy legislation will affect our ability to communicate any follow-up information to you.