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SmartStart Hub

About SmartStart Hub Services

SmartStart Hub is a one-stop shop to assist families in finding the help their child may require. Every SmartStart Hub is a clear point of entry to child development services for parents and caregivers who have concerns about their child’s development, who are not sure what services to seek or how to access them. SmartStart Hub services are proudly delivered by the NEO Navigation team. Anyone with a concern about their child’s development can contact the SmartStart Hub to start the process of assessment. The team works with families to find the services and supports for the child and family that will meet their goals.
 

Eligibility  

Kids are eligible from birth to age 19, or 21 if they are in school and live in Ontario. You do not need a referral or diagnosis to access services.
 

Accessing SmartStart Hub Services

To access SmartStart Hub services, please fill out the self-referral form and select SmartStart Hub, or call us at 705-523-7120, option 1. You can also access the SmartStart Hub through another service provider in your community, your child’s doctor, your childcare provider, or your child’s school.

SmartStart Hub Frequently Asked Questions (FAQs)
 

Ontario’s Children’s Treatment Centres are taking on a new service called SmartStart Hubs. As SmartStart Hubs, these agencies will be a clear point of entry to services for children and families. Each Hub will bring together local child development professionals, giving families that have a concern about their child’s development seamless connections to assessments and services.

 

Think of the SmartStart Hub as the front door to child development services. You will be warmly greeted, and will have a conversation with a professional about your concerns, your child’s development and strengths, and supports that might be needed. In some cases, we will be able to offer services and programs for your family and your child. Depending on what is recommended, our SmartStart Hub might also connect you with another organization in your area that can provide the needed services.

 

If you have a referral, you might not need the SmartStart Hub. It is primarily a place where families can go when they have questions about their child’s development and need a place to connect for advice and potentially for services.

 

NEO Kids and Family's Children’s Treatment Centre is now a SmartStart Hub for the districts of Sudbury and Manitoulin. You can find your local Children’s Treatment Centre on the Government of Ontario's Children's Rehabilitation Services page.

 
 

Now located at the Southridge Mall.

Contact Us
Address

Children's Treatment Centre
Unit 46F, Southridge Mall
1933 Regent Street
Sudbury, Ontario, P3E 5R2

Phone
Local: 705-523-7120, option 3
Toll-Free: 1-800-377-2128

Fax: 705-523-7157