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Visitor Information

If you have a fever or cough or have been instructed to quarantine by public health officials or in accordance with federal travel guidelines, please do not visit Health Sciences North.

All Designated Care Partners and Visitors coming to HSN must wear a mask as an added step to reduce the spread of germs and protect vulnerable patients.

Please note the following important reminders for patients, Designated Care Partners and visitors when you arrive at the main entrance of the Ramsey Lake Health Centre:

  • Please review signs and symptoms of COVID-19 as identified on signage upon entering the building.
  • You will be required to wear an HSN-issued mask at all times as an added step to reduce the spread of germs and protect vulnerable patients.
  • Eating or drinking is NOT permitted in patient rooms and only allowed in designated areas of the hospital (example: cafeteria).
  • Wash your hands when entering the building, frequently during your stay, and when leaving.
  • To visit a patient, you will be required to sign a visitor’s expectation sheet upon entering the unit confirming you understand these expectations.

* Please note that there may be specific unit or department level restrictions to hours and duration of visits, as each unit or department is unique with its physical layout and patient population. Adequate space for physical distancing and other safety practices are taken into consideration.


Visitor Guidelines Effective October 24, 2022

Type of Patient Visit Number of Care Partners/Visitors Allowed Per Patient
Emergency Department One Designated Care Partner can accompany the patient.

General Outpatient Appointments:
(All care not requiring an overnight hospital stay) 
*including the Northeast Cancer Centre

One Designated Care Partner for the following:

  • patients with communication, physical, or cognitive impairments
  • patients experiencing a mental health crisis
  • patients requiring a DCP to be involved with significant care decisions
  • disclosure of potentially traumatic test results/prognosis

(Patients requiring an overnight hospital stay)  

One individual (Designated Care Partners or Visitors) can be present at the bedside.
Child or Youth Patient under 18 years of age

Two individuals (Designated Care Partners or Visitors) can be present at the bedside at the same time.

Patients giving birth

One Designated Care Partner.

End of Life
(less than two weeks)

Two individuals (Designated Care Partners or Visitors) can be present at the bedside at the same time.
COVID-19 Probable/Positive Patient (Adult/Pediatric patients) 

One Designated Care Partner/Visitor 

Units on COVID-19 Outbreak
No Designated Care Partners/Visitors – One Designated Care Partner/Visitor may be considered for compassionate reasons or at end-of-life. 

Consultation with the unit-level manager is required in these circumstances.

Designated Care Partners are more than visitors. They are crucial members of the care team and provide essential physical, emotional, social spiritual support and are defined as family members or other persons of significance in the life of the patient. 

The designated care partner will be identified by the patient or through discussion between the healthcare team and family.  They work with the patient and the healthcare team to ensure care, care planning and decision making are advocated for appropriately. 

Visitors play an important social role for patients, however, they do not engage as active partners in care.  They can be family members or other people of importance including children.


If you have questions or concerns with any of the information above, please contact a member of you or your loved one’s care team by calling 705-523-7100 or 1-866-469-0822 and ask to speak with the Charge Nurse or Clinical Manager (or Manager on call if you are requiring assistance after business hours, on the weekend or on a statutory holiday).  

If you still have questions or concerns that cannot be addressed by your care team, please contact Patient Relations at 705-523-7100 x 3737 or

Contact Us

Health Sciences North
Ramsey Lake Health Centre
41 Ramsey Lake Road
Sudbury, Ontario, P3E 5J1

Phone: 705-523-7100