If you have a fever or cough or have been instructed to quarantine by public health officials or in accordance with federal travel guidelines, please do not visit Health Sciences North. Please call the clinic you have an appointment with to reschedule or make alternative arrangements.
Everyone coming to HSN must wear a mask as an added step to reduce the spread of germs and protect vulnerable patients.
All Health Sciences North Mental Health and Addiction services remain open to the public and new referrals are being accepted. Many programs are meeting with patients through virtual or telephone appointments to maintain social distancing an alternative to in-person service. Please be assured that if you need mental health and/or addictions services, HSN provides crisis services in the Sudbury, Manitoulin and East Algoma Districts 24 hours a day, 7 days a week.
For phone numbers please visit the Mental Health and Addictions program
For additional information and a complete listing of mental health and addiction services available in your area, please visit ConnexOntario or call 1-866-531-2600
Will my appointments at HSN be cancelled?
At this time, all of our emergency, acute and urgent care services continue.
Unless you have been contacted by the hospital, assume your appointment will proceed as expected.
What can I expect when I come to the hospital?
Please note the following important reminders for patients, Designated Care Partners and visitors when you arrive at the main entrance of the Ramsey Lake Health Centre:
- Please review signs and symptoms of COVID-19 as identified on signage upon entering the building.
- You will be required to wear an HSN-issued mask at all times as an added step to reduce the spread of germs and protect vulnerable patients.
- Eating or drinking is NOT permitted in patient rooms and only allowed in designated areas of the hospital (example: cafeteria).
- Wash your hands when entering the building, frequently during your stay, and when leaving.
- To visit a patient, you will be required to sign a visitor’s expectation sheet upon entering the unit confirming you understand these expectations.
* Please note that there may be specific unit or department level restrictions to hours and duration of visits, as each unit or department is unique with its physical layout and patient population. Adequate space for physical distancing and other safety practices are taken into consideration.
What should I do if I think I might have COVID-19?
If you or a family member thinks you have symptoms of COVID-19, do not come to the Emergency Room or the main entrance of the hospital.
Take a self-assessment to help determine how to seek further care if you think you have COVID 19 symptoms or have been in close contact with someone who has it.
If you need immediate medical attention, please call 911 and mention your travel history and symptoms.
Where can I go to get more information on COVID-19? I want to protect myself and my loved ones from getting COVID-19?
Visit the Public Health Sudbury & Districts for the most up-to-date health information, including how to prevent spread, how to monitor your health, and what to do if you think you are sick.
For additional information, call Public Health at 705-522-9200 and press 1 (toll-free 1-866-522-9200).
We encourage all our patients and community members to visit the PHSD site regularly for the most up to date information on COVID-19 in our area.