It is the responsibility of the sub-program or service that created the material to send the document for printing and maintain a supply of education support materials. Each sub-program or service area will designate a person responsible to ensure that the supply of all materials deemed appropriate for program/service use is available.
For materials created by an external agency, company, or author (brochures, pamphlets, books, videos, internet sites, etc.)
1. A sample of the external material for review is to be forwarded to the Nurse Clinician (handouts, brochures, or pamphlets) or the Librarian (books, videos, or internet sites), who will add the material to the distribution list and redirect the sample material with appended Review Tool to the appropriate health care professionals (HCPs) for review. (See guidelines.)
2. The sample material and the completed Review Tool will be returned to the Nurse Clinician or Librarian so that the distribution list can be updated.
3. The Nurse Clinician/Librarian will bring the sample material and the completed Review Tool to the next OPEC meeting.
4. The OPEC review process ensures that the material:
- has been approved by the specific program/service
- is reviewed by OPEC for literacy level and cultural appropriateness
5. All materials, whether appropriate for patient teaching/use or not, are sent with the completed Review Tool to the OPEC support person (handouts, brochures, or pamphlets) to be entered in the Northeast Cancer Centre Master Inventory List or the Librarian (books, videos, or internet sites), who will add the material to the library database. Materials that have been judged to be inappropriate will be discarded. Rejected books may be redirected to the Health Sciences Library, if appropriate, for clinician reference.
Where external materials will be used exclusively within a sub-program or service, the sub-program or service will order their own education support materials. Each sub-program or service area will designate a person responsible to ensure that the supply of all materials deemed appropriate for program/service use is available. The Health Sciences Library will maintain the books, videos and other materials that are approved for the Patient Library.
The OPEC support person will update the approved inventory on the Intranet page and announce the updated inventory and the latest book list by email to all Northeast Cancer Centre staff.
Every single resource in the Patient Library (including websites) has been reviewed and approved by Regional Cancer Program staff members (review tool).
If you would like to see a list of approved materials or are interested in reviewing some materials please contact Karen Teddy Ext 2321 firstname.lastname@example.org
American Medical Association . (2003) Health Literacy: help your patients understand [kit].
Chicago:American Medical Association Foundation.
Canadian Public Health Association National Literacy and Health Program. (1998) Easy does it: plain
language and clear verbal communication. Ottawa: Canadian Public Health Association.
DISCERN – quality criteria for consumer health information- www.discern.org.uk/
Hamilton Health Sciences (2008) Writing health information for patients and families: A guide to creating patient education materials that are easy to read, understand and use. Hamilton: Hamilton Health Science.
Hamilton Health Sciences Health Literacy Connection
Jewish General Hospital (2008) How to create effective written patient learning materials. Montreal:Jewish General Hospital.
Lewis, J. and Weaver, C. (2012) Assessing Health Literacy Levels in Patient Education Materials and Useful Tools for Patient Education CPEN webinar recorded Thursday, March 29, 2012.
SAM – Suitability Assessment of Materials - http://www.aspiruslibrary.org/literacy/SAM.pdf
U.S. Dept of Health and human services (2006). Research-Based Web Design & Usability Guidelines.
Washington, DC: US Government Printing Office. View Report
Wilson, F., Baker, L. Brown-Syed, C., Gollop, C. (2000). An Analysis of the readability and cultural sensitivity of information on the National Cancer Institute’s website: CancerNet.™ Oncology Nursing Forum 27(9), 1403-1409.